Help! I can't see the menu bar!

Enabling Javascript in your browser

If the Auto-test message above says Javascript is enabled, then your problem is most likely a firewall issue.  If you are using:

Norton Antivirus
Norton Personal Firewall
Norton Internet Security

please read the following instructions before proceeding with the "enabling javascript" help section.

Turning off Script Blocking in Norton AntiVirus

You want to turn off (disable) the script blocking feature when using Norton AntiVirus.


To disable Norton AntiVirus Script Blocking:
  1. Start Norton AntiVirus.
  2. If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program.
  3. Click OPTIONS.
  4. If you see a menu, click Norton AntiVirus.
  5. In the left pane, click Script Blocking.
  6. In the right pane, uncheck Enable Script Blocking.
  7. Click OK.
Script issues can also occur when Norton Internet Security has been configured to block scripts, ActiveX controls, Java applets, referral information, or advertisements.

ActiveX controls and Java applets can be blocked by customizing your security settings from the main interface.

All of these security features (scripts, ActiveX controls, Java applets, referral information, and advertisements) can be blocked by specific Web rules.

These rules are located in the Advanced Options of the program. For scripts, ActiveX controls, Java applets, and referral information, see the "Web rules" section of this document.


To customize security settings:

If you are using Norton Internet Security or Norton Personal Firewall 2003/2004
  1. Open Norton Internet Security or Norton Personal Firewall.
  2. Double-click Personal Firewall.
  3. Click Custom Level.
  4. In the "Customize Security Settings" window, look at both the Java applet and ActiveX boxes.
    If either or both are set to block, lower the security level.
  5. Click OK.
  6. Click OK.
  7. Try to connect to the Web page again.
If you are using Norton Internet Security or Norton Personal Firewall 2001/2002
  1. Open your Symantec desktop Internet security or firewall product.
  2. Click Security.
  3. Click Custom Level.
  4. In the "Customize Security Settings" dialog box, look at both the Java applet and ActiveX boxes.
    If either or both are set to block, lower the security level and then click OK. (In the example above, Java applets are being blocked.)
  5. Try to connect to the Web page again.

Web Rules

If elements of the Web page are still being blocked, there may be a Web rule that is blocking scripts, Java applets, ActiveX controls, or referrer information.


To determine whether Web rules are blocking the page in Norton Internet Security or Norton Personal Firewall 2003/2004
  1. Open Norton Internet Security or Norton Personal Firewall.
  2. Double-click Privacy Control.
  3. Click Advanced.
  4. Click "Add Site."
  5. Type in "www.gatheredbychrist.org" .
  6. Click OK.
    An entry is added to the list for that Web site. If the Web site was already listed, it is not added again.
  7. In the left frame, click the name of that Web site.
  8. In the right frame, click the Global Settings tab.
  9. Under Information about your browser, uncheck Use default settings.
  10. Click Permit.
  11. Under Information about visited sites, uncheck Use default settings.
  12. Click Permit.
  13. Under Scripts, uncheck Use default settings.
  14. Click Permit.
  15. In the right frame, click the User Settings tab.
  16. Under Java applets, uncheck Use default settings.
  17. Click Permit.
  18. Under ActiveX controls, uncheck Use default settings.
  19. Click Permit.
  20. Click OK.
  21. Click OK again.
  22. Exit the program.

To determine whether Web rules are blocking the page in Norton Internet Security or Norton Personal Firewall 2001/2002
  1. Open Norton Internet Security or Norton Personal Firewall.
  2. Click Options, and then click Internet Security (or Personal Firewall).
  3. Click Advanced Options.
  4. Click the Web tab.
  5. Click "Add Site."
  6. Type in "www.gatheredbychrist.org".
  7. Click OK.
    An entry is added to the list for that Web site. If the Web site was already listed, it is not added again.
  8. In the left frame, click the name of that Web site.
  9. In the right frame, click the Active Content tab.
  10. If Script is set to Block, change the setting to Permit (or to "Allow all script to execute," depending on your Norton Internet Security or Norton Personal Firewall version).
  11. If the first box for Binary Executables is set to Block, change the setting to "Allow Java applets to execute."
  12. If the second box for Binary Executables is set to Block, change the setting to "Allow ActiveX controls to execute."
  13. Click the Privacy tab.
  14. Look at the "Use these rules for " check box.
    - If the box is not checked, then this setting is not blocking referrer information. Continue with step 16.
    - If the box is checked and the Referrer box is set to Block, change the setting to Permit.
  15. Click Apply.
  16. Click OK.
    This closes Advanced Options.
  17. Click OK again.
  18. Exit the program.
 
If any of these options do not correct the issue, please read the browser specific instructions and Firewall notes that follow:
 
Choose a web browser in which to enable Javascript.

Please select the web browser or email client in which you wish to enable Javascript.
(Enabling javascript is often associated with enabling java).

How to enable Javascript in your web browser:

Internet Explorer 5.x and 6.x (for Windows):
  1. Open Internet Explorer.
  2. Select Internet Options from the Tools menu.
  3. In Internet Options dialog box select the Security tab.
  4. Click Custom level button at bottom right. The Security settings dialog box will pop up.
  5. Under Scripting category check Active Scripting, Allow paste options via script and Scripting of Java applets
  6. Check radio boxes.
  7. Click OK twice to close out.

Internet Explorer on a Mac:

  1. Open Internet Explorer.
  2. From the menu bar, choose Edit > Preferences
  3. Click on the Web Content heading under Browser Display in the preferences pane list (on left)
  4. In that displayed pane there are 3 sections. The bottom section is titled "Active Content". Check the box labeled "Enable Scripting"


Additional help using Microsoft products can be found on Microsoft's support site

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Netscape Navigator 4.x and 6.x:

  1. From the menu bar, choose Edit > Preferences.
  2. Select the Advanced category.
  3. Check boxes labeled Enable Java and Enable JavaScript.
  4. Click OK

    *** Messenger 6 alert! Please upgrade your Java to version J2E 1.4.0 DOWNLOAD HERE

Netscape Navigator 7.x:

  1. From the menu bar, choose Edit > Preferences.
  2. Select the Advanced category.
  3. Check box labeled Enable Java
  4. JavaScript is sometimes enabled by the presentation. To enable JavaScript, repeat steps 1 and 2 and then click on Scripts and Windows.
  5. Make sure the box for "Enable JavaScript for Navigator" is checked.

Netscape Browser 8.x:

  1. From the menu bar, choose Tools > Options.
  2. Select the Site Controls category in the menu bar to the left.
  3. Make sure the Enable Java, Enable Javascript/VBScript, and Enable ActiveX boxes are all checked for any gatheredbychrist.org site listed in the "My Settings" list.

Netscape on a Mac:

  1. Open Netscape.
  2. Select Preferences from the Edit menu.
  3. Click Advanced.
  4. Check both Enable Java and Enable JavaScript for Navigator
  5. Click OK.
  6. Click Reload.

Additional help using Netscape products can be found on Netscape's help site

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AOL Browser:

  1. Launch AOL Browser.
  2. After the browser loads, go to the Settings Menu on the top if the browser.
  3. Click on the pull-down window and click on Preferences
  4. Click on the Internet Properties (WWW) link in the Preferences dialogue
  5. Click the Security tab
  6. Click Custom
  7. Click Settings
  8. Scroll down to locate Scripting
  9. Click Enable for Active Scripting
  10. Click OK, then click the Reload button


Additional help using AOL products can be found on AOL's help site

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Mozilla Firefox:

  1. Open Firefox.
  2. Select Tools.
  3. Click Options.
  4. Click Web Features.
  5. Click Enable Java.
  6. Click Enable JavaScript.
  7. Click Reload.

Mozilla 1.x:

  1. Open Mozilla.
  2. Select Preferences from the Edit menu.
  3. Click the arrow next to Advanced.
  4. Click Scripts & Plugins.
  5. Check Navigator beneath "Enable Javascript for".
  6. Click OK.
  7. Click Reload.


Additional help using Mozilla products can be found on Mozilla's help site

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Safari 2.x for MAC OS X

  1. Open Safari.
  2. Select Preferences from the Safari menu.
  3. Click Security.
  4. Check both Enable Java and Enable JavaScript.
  5. Close the window.
  6. Click Reload.


Additional help using Safari can be found at Apple's Safari 2.x help site

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OTHER POSSIBLE FIREWALL ISSUES
If the above help sections still do not resolve this issue, and you are behind a firewall within your network, this is another possible reason scripts may be blocked and you cannot view the navigational menu. By design, some firewall software will attempt to block potentially unsafe content from reaching your browser. If you attempt to login and it looks like it loads but then does not display the navigational menu or gives you an Error message, then there may be a block on Script code in your firewall. To correct this problem, please consult your Firewall documentation and set it to allow scripts, or contact your LAN Administrator for assistance.